Conditions of Use

Terms & Conditions This site is owned and operated by SDL.
Registered address:
London

Please read carefully the following terms & conditions as they set out the basis upon which you can visit and use the www.sdlshop.co.uk website ("website").We reserve the right to change these terms and conditions from time to time and we advise you to read through them each time that you use the site. By placing an order you are offering to purchase a product on and subject to the following terms and conditions.

Our Contract
When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods.

All orders are subject to availability and confirmation of the order price. All prices advertised are subject to such changes. Despatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible. Please see our delivery & postage for further information.

When you place an order, you will receive an acknowledgement via e-mail confirming receipt of your order; this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will not be formed until we send you confirmation by e-mail that the goods which you ordered have been despatched to you. Only those goods listed in the confirmation e-mail sent at the time of despatch will be included in the contract formed.

Pricing and Availability
Whilst we try and ensure that all details, descriptions and prices which appear on this website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

All prices are inclusive of VAT. Delivery costs may be charged in addition where applicable. Such additional charges are clearly displayed and included in the 'Total'.

Privacy policy
Our privacy policy, which sets out how we will use your information, can be found at Privacy Policy.

Intellectual Property Rights
All rights, including copyright, in this website are owned by or licensed to SDL. Any use of this website or its contents, including copying or storing it, in part or in whole, other than for your own personal, non-commercial use is prohibited without the prior permission of SDL Ltd. You may not change, adapt, alter, distribute or create derivative works of or from this website, in whole or in part.

Accuracy of Content
We have taken all reasonable precautions to ensure that the information provided within this website is accurate; in particular that prices shown are correct at the time of publishing and that our products have been fairly described. All prices quoted are inclusive of VAT.

Limitation of Liability
We will not be liable for any loss or damage of any kind suffered by you arising directly or indirectly as a result of your use of this website or of the information provided within this website save that nothing in these terms and conditions shall exclude or limit liability in relation to any damages arising from death or personal injury resulting from your use of this website to the extent caused by the negligence of SDL Ltd.

Damage to your Computer
We make all reasonable efforts to ensure that this website is free from viruses and defects. However, we cannot guarantee that use of this website or of any third party websites accessed through it, will not damage your computer or files programmes and information stored on your computer and we shall not be liable for any loss or damage to your computer files programmes or information arising as a result of your use of this website.

Account Security
It is your responsibility that you ensure that all information with regards to your account is kept confidential. We shall not accept responsibility for any loss or damage as a result of you not keeping all such information confidential.

Messages Disclaimer
You must not submit any messages to the site that are defamatory, offensive, menacing, abusive, obscene, racist, or likely to cause nuisance, offence or embarrassment, damage or inconvenience to either us or our customers, or are in any other way objectionable or illegal. We retain the right to reject any order you may place and remove any such comments from any order placed by you.

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